Visitor Identification

With the Visitor Identification, you will be able to connect the data of your system with Glyph Chat

Defining visitor data

To define visitor detaisl while loading the page, you need to paste in the javascript code from below, juste before the chat code. This will fetch the use details from you system and fill them to Glyph Chat.

window.glyphChatApi.setVisitorData({
  distinct_id: "unique id from your system",
  name: "John Doe",
  email: "john.doe@email.com",
  tags: ["test1", "test2"],
});

All fields are optional.

Parameter	Description	Format
distinct_id	unique id from your system	string
name	user name	string
email	user email	string
phone	Phone number	string
tags	Discussion tags	array of strings