Methods

Open the live chat

Opens the chat window. The effect is the same as if a user would click the chat window on your page. If the pre-chat survey is enabled, the visitor will need to fill out the fields before the message sends.

window.glyphChatApi.open();

Close the live chat

This closes the chat window. The effect is the same as when a visitor clicks the hide icon at the top of the chat window.

window.glyphChatApi.close();